Cardoza Yachts LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
1. INFORMATION WE COLLECT
We collect the following information when you use our services:
- Name
- Phone number (mobile)
- Email address
- Yacht preferences and inquiry details
- Communication history with our team
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide yacht brokerage and charter services
- Send you updates about yacht listings, charter availability, and exclusive events
- Confirm appointments and respond to inquiries
- Improve our services and customer experience
3. SMS/TEXT MESSAGING TERMS
By providing your mobile phone number and opting in, you consent to receive promotional and transactional text messages from Cardoza Yachts LLC regarding:
- New yacht listings matching your preferences
- Price updates and availability changes
- Charter booking confirmations and updates
- Appointment reminders for yacht viewings
- Exclusive events and special offers
Message Frequency: Message frequency varies based on your interaction with our services and current inventory. You may receive up to 4-8 messages per month.
Opt-Out Rights: You can opt out of SMS communications at any time by:
- Replying STOP to any text message
- Texting STOP to our business number
- Contacting us directly at [email protected]
Help: For assistance with SMS services, reply HELP to any message or contact us at +1-XXX-XXX-XXXX.
Carrier Liability: We are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider.
Cost: Message and data rates may apply depending on your mobile carrier plan. Contact your carrier for details on your messaging plan.
4. DATA SECURITY AND RETENTION
We store your information securely using industry-standard practices. Your phone number and message history are protected and used solely for the purposes outlined in this policy. We retain your information for as long as necessary to provide services or as required by law.
5. INFORMATION SHARING
We do not sell, rent, or share your phone number or personal information with third parties for their marketing purposes. We may share information with:
- Service providers who assist in our operations (e.g., CRM systems, messaging platforms)
- Legal authorities when required by law
6. YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
7. CONTACT US
For questions about this Privacy Policy or our SMS program, contact us at:
Cardoza Yachts LLC
Email: [email protected]
Phone: +1-305-458-7753
Website: www.cardozayachts.com
8. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
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